CORPORATE & LEGAL INFORMATION
TERMS OF SALE
30 DAY MONEYBACK GUARANTEE
If you are dissatisfied with anything purchased on this website, you may return it within 30 days for a refund, minus shipping charges. Return shipping must be prepaid by buyer and should only be shipped with a carrier that provides a tracking number. Enclose a printed copy of your order so we can process the return properly.
If your package is lost or stolen during transit, contact us within 30 days of order date for free replacement.
SPECIAL ORDER ITEMS
Vials containing anything special that was requested on your order, are non-refundable.
REFUSING DELIVERY
If a customer refuses goods that were to be delivered to them and the unopened undamaged item is returned to seller, we will issue a refund via same payment method minus all shipping charges and a 20% restocking fee
PRIVACY STATEMENT
Privacy is fundamental to the American way of life. When you provide personal, business or financial information in order to process your transaction, you fully expect your data to be used only for its intended purpose and to be kept confidential.
We respect rights to confidentiality to ensure your business, personal and financial information remain secure.
We value your business and hope you remain with us for years to come. If you ever have questions or concerns about the integrity of your account information - or any aspect of our business operations - please phone or email us using the contact information at bottom of this page.
This privacy disclosure is issued to comply with Gramm-Leach-Bliley Act governing privacy of financial information.
This is our policy regarding any personal information you might supply to us when you contact our company or visit our website. Our goal is to protect your information. We do not sell, rent, loan or divulge our customer database to any other companies. You can visit our website and find out about our products and services or get a news update and other value-added services without giving us any information about yourself. If you do provide personal information, such as address, e-mail, telephone and fax numbers, as well as demographic and customer identification, we will not disclose (share, sell or divulge) it to external organizations unless we have informed you, been authorized by you, or are required to do so by law. We will maintain this information, as well as your business activities and transactions, according to our usual strict security and confidentiality standards. In order to provide better service or to address security hazards, we will occasionally use a "cookie." A cookie is a small piece of information which a Web site stores on your Web browser on your PC and can later retrieve. The cookie cannot be read by a Web site other than the one that set the cookie. We use cookies for a number of administrative purposes, for example, to store your preferences for certain kinds of information or to store a password so that you do not have to input it every time you visit our site. Most cookies last only through a single session, or visit. None will contain information that will enable anyone to contact you via telephone, e-mail, or "snail mail." You can set up your Web browser to inform you when cookies are set or to prevent cookies from being set.
CONTACT:
Phone 725-222-1007 or
EMAIL
(we do not return phone calls outside USA) Phone calls may be monitored or recorded for quality assurance.
ERRORS ON THIS WEBSITE:
We do our best to ensure that all information on our website is accurate, thorough, and up-to-date, however, there may be instances of inaccurate or incomplete data, including availability and/or price. We make no warranty or guarantee that the information on our website is current, complete, or free from errors. We reserve the right to correct errors and/or update our website at any time without notice. We reserve the right to refuse or cancel orders containing errors and/or inaccuracies, including those already submitted, whether or not the order has been confirmed. We will issue a full refund if your order is canceled after your payment has been processed, provided software download information has not been sent by email and/or packaged items have not been shipped. If package has been given to a driver or authorized agent, it has been shipped.
